Return Policy

Thanks for purchasing our products at Hugs and Mugs. Returns or exchanges accepted with a valid receipt. We will issue a store credit for any returns and exchanges of equal value.

In order to be eligible for an exchange or store credit, you have to return the product within 30 days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, the Hugs and Mugs Team will inspect it and process your refund.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a return.

If anything is unclear or you have more questions feel free to contact us at 847-278-8531 or